SponsorCraft is a one-time purchase. There are no subscriptions, recurring charges, or billing cycles. Refund requests are handled directly by us within 14 days of purchase.
Overview
This Refund Policy applies to purchases of SponsorCraft ("we," "us," or "our"), a one-time purchase offline calculator tool sold via Gumroad. There are no subscriptions, plans, or recurring charges of any kind.
Please read this policy before purchasing. By completing a purchase, you agree to the terms below.
Refund Eligibility
Refunds are issued only where a valid reason exists. You may be eligible for a full refund if all of the following conditions are met:
- Your refund request is submitted within 14 days of your original purchase date
- You have not previously received a refund from SponsorCraft
- Your purchase was made directly through our Gumroad listing
- Your request is accompanied by one of the valid reasons listed below
Valid reasons for a refund include:
- Technical failure: The file does not open or function correctly in a standard modern browser and the issue cannot be resolved through our support
- Not as described: The Tool materially lacks features or functionality that were explicitly described on the product page at the time of purchase
- Duplicate purchase: You were charged more than once for the same product due to a payment error
Change of mind, failure to read the product description, or dissatisfaction with rate estimates (which are benchmarks, not guarantees) do not qualify as valid reasons for a refund.
Non-Refundable Cases
Refunds will not be issued in the following circumstances:
- Requests submitted more than 14 days after the purchase date
- A refund has previously been issued to you for SponsorCraft
- The purchase was made through a third-party reseller or platform other than our official Gumroad listing
How to Request a Refund
To request a refund, email us with the following information:
- The email address used for your Gumroad purchase
- Your Gumroad order number or receipt
- A brief explanation of the reason for your request
Send your request to: sponsorcraft@variant-intl.com
We will acknowledge your request within 2 business days and aim to resolve it as quickly as possible.
Processing & Timeline
Once a refund is approved, it will be processed through Gumroad back to your original payment method. Please note:
- Refunds are typically processed within 5–10 business days of approval
- Card refunds may take an additional 3–7 business days to appear on your statement, depending on your bank
- We are unable to issue refunds to a different payment method than the one originally charged
You will receive confirmation once your refund has been issued.
Disputes & Chargebacks
We encourage you to contact us directly before initiating a chargeback with your bank or payment provider. We are happy to resolve any billing concerns quickly and fairly. Please reach out to sponsorcraft@variant-intl.com and we will respond promptly.
Contact
For any questions about this Refund Policy or to submit a refund request, please contact us:
- Email: sponsorcraft@variant-intl.com
- Website: variant-intl.com/sponsorcraft